FAQ's

Personal Loans & Homeowner Loans FAQ's

With an unsecured personal loan you can normally borrow up to £5,000 - but some lenders offer up to £25,000.

With an unsecured personal loan, you can normally borrow the money over a period from 12 months to 7 years, although some firms will lend for a short period of 6 months and others will allow you to repay over 10 years. Most lenders will insist that you take out a direct debit for the repayments.

Interest rates are generally fixed for the duration of the personal loan, which means you know exactly how much you will repay each month. That means if you are offered a loan at 6.9% APR, you will be charged that rate of interest for the entire repayment period, regardless of any rise or fall in the Bank of England base rate. The important number to look for is the APR, the annual percentage rate. The higher the APR the more you will have to pay in interest charges. Homeowner Loans on the other hand usually have a variable interest rate, moving in line with the Bank of England base rate.

If you want to repay your loan in full before the end of the repayment period, lenders will normally charge you what is known as an early repayment penalty. For example if you borrow £5,000 over 5 years and at the end of the 2nd year you want to pay back all the money outstanding, lenders would normally charge a penalty of no more than two months interest. The penalty charge is to compensate the lender for the reduced amount of money they would have made in interest as a consequence of you repaying the loan early.

PPI is optional insurance that covers your monthly loan repayments if you cannot work because of accident, sickness or unemployment. This protection is often expensive and you should think carefully whether you really need this cover or not.

Lenders will check your credit history to make sure that you are a good risk and do not have a history of bad debts and defaults on loan repayments. To do this they will check your credit history with a credit reference agency such as Experian or Equifax. A poor credit history will not necessarily prevent you from getting a loan, but you will probably will not have access to the lowest interest deals and will have to pay a higher rate of interest. If you are self-employed or are on a short-term contract you may find it more difficult to be accepted for the most competitive loans deals in the market.

General Information

Privacy Policy

1. We may collect personal information about you from sources (if available) including:

(a) when you contact us with an enquiry or in response to a communication to us;

(b) from publicly available sources such as the electoral role;

(c) from referencing agencies that may verify your identity, in accordance with the money laundering regulations

(d) when you agree to buy a product/service from us.

2. You'd expect us to be concerned about the confidentiality and use of your personal information, and we are. We will use your personal information for purpose including:

(a) to help provide quotations, administer your policy and for compliance reviews where we have a duty to do so. We may transfer our rights and duties under any agreement in execution of your business;

(b) to keep in touch with you so that you hear about any special offers and new products that may be of interest to you. Should you have come to us through and intermediary or introducer, they sometimes ask us to confirm who has taken up a policy from us. This allows them to monitor our performance and customer service. Generally most communication is by telephone or e-mail.

(c) from time to time, we would like to tell you about special customer promotions provided by third parties. Rest assured, we will do our very best to ensure these match your likely interests and requirements. Again, most communication is by telephone or e-mail.

(d) to help administer accounts, products and services for which you are a customer;

(e) to help detect fraud or loss

3. Information you supply may be used by insurance companies who provide services to us for the purpose of administering and processing you application.

Your will be stored on computer, but will not keep them longer than necessary.

For our joint protection and staff training , some calls may be recorded and/or monitored. This is in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Cookie Policy
What is a cookie?

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Our use of cookies

We serve cookies directly from our website so we are able to 'remember' you on any part of your journey through the our site.

To allow us to analyse the performance and statistics on the our website, we do use an analysis tool, in this instance, the Google Analytics tool (see http://google.com/intl/en-uk/analytics/). Google Analytics uses persistent cookies to track data. These cookies do not collect any personally identifiable information and are only used for the statistical collection of data such as visits and page use. Google Analytics store IP addresses but we cannot link these addresses to any individual or path through the website. Google uses the cookie to read information and evaluate visitors' use of the website in the form of statistical reports that we can access. The Google Analytics code is incorporated into our site's code so that our site serves the cookies, but Google has access to the cookies.

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Google's Policy

Google Analytics' terms require us to reproduce the following wording in this policy:

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on the website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

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Most browsers automatically accept cookies and you should be able to accept, delete or reject them if you wish by adjusting the settings on your browser. This may affect your visit to the our site and it is likely to affect your use of the many other sites that use cookies to operate successfully.